Moulin de la Guesne

GENERAL TERMS AND CONDITIONS

As a result of French law, only the French text of our general terms and conditions is legally valid. The following is a translation in English.

Art 1 - Application the general terms and conditions are applicable to any stay, unless otherwise agreed and signed in writing by the owner/proprietor.

Art 2 - Duration of Staying

At our Chambres d’hôtes is only possible for reasons of tourism, with a limited length of stay. In no case can the guest claim any right to lengthen the duration of his/her stay.

Art 3 - Reservations

The reservation will only be valid a er payment of the booking deposit.It is initial depositis 25% of the total price of the duration of the stay, with a minimum of one night per booked room. Our prices for the rooms are included breakfast.

Art 4 - Payment

The remainder of the balance has to be recieved in the bankaccount given in the reservation details or sent to the owner/proprietor in the form of a cheque, 30 days before the start of your stay at the latest. Meals and consumptions will be payed cash on the day of leaving.

Art 5 - Cancellation by the guest. 

The guest has to inform the owner/proprietor of any cancellation in writing. The following amounts will be charged in case of a cancellation:

In case of cancellation up to 90 days before the start of your stay: the booking deposit of 25% will be reimbursed, the remainder of the balance will be cancelled.

In case of cancellation between 90 days and 31 days before the start of the stay: the booking deposit of 25% will not be reimbursed, the remainder of the balance will be cancelled.

In case of cancellation 30 days or less before the start of the stay: the booking deposit of 25% will not be reimbursed, the remainder of the balance will be charged.

In case the guest decides to shorten the length of stay: the costs of the originally booked length of stay will be charged.

Art 6 - Cancellation by the owner

In case the owner/proprietor feels obliged or deems it necessary to cancel the stay, guests will immediately be notfied in writing or by telephone. Previously paid booking deposits and other payments relating to the cancelled stay will be reimbursed immediately and Art 5 will not be applicable in that case.

Art 7 - Arrival and departure

The guests are expected from 16:00 hours onwards. In case of a late arrival (a er 19:00 hours), the guest has to notify the owner in writing or by telephone. In the case of a short stay, and the guest has not arrived at 19:00 hours without aforementioned notifcation, the booking will be considered cancelled and the owner/ proprietor is free to rent out the reserved room. In this case the 25% booking deposit will not be reimbursed and the guest will be charged the remainder of the balance.At the end of the stay, the guest is obliged to leave the room in an orderly state by 10:00 hours.

Luggage can be stored in a separate space, in case the guest wishes to use the day for a trip in the surrounding area. The luggage has to be retrieved before 19:00 hours:

Art 8 Capacity:

The agreement for the stay applies to an exact amount of people. In case of more guests than previously agreed upon and no other guestrooms are available, the owner/proprietor reserves the right to refuse stay to the extra guests.The owner/proprietor will, together with the guest, look for possibilities of staying in Moulin de la Guesne or close by. The owner/proprietor can in no case be obliged to organize a stay for the extra guests. This refusal can in no case be taken as an agreement or cancellation of the agreement for stay at our Chambres d’hôtes agreed upon earlier by the owner/proprietor and guest.

Art 9- Pets:

Pets are only allowed when this has been agreed upon before the start of the stay in deliberation with the owner/proprietor.The refusal of pets can in no case be seen as an amendment or cancellation of the agreement for stay at our Chambres d’hôtes agreed upon earlier by the owner/proprietor and the guest.

Art 10 - Smoking:Smoking is banned in the building and in all our guestrooms. Smoking is permitted outside.